How can I get a refund?
You can request a cancellation or refund up until your product has shipped. Once your product has been delivered, we are unfortunately unable to offer any refunds. If you are unhappy with the product or have any other concerns you can always reach out to firstname.lastname@example.org!
What do I do if my product is damaged, I received the wrong product or if my product never was delivered?
If your product was delivered damaged, if you received the wrong product or if you never received your product, please reach out to email@example.com within 7 days of the date the product was delivered/scheduled for delivery and provide proof (i.e. a picture) of what happened. We will replace the product or issue a credit or refund depending on your preference.